Terms of Service

Last updated August 31, 2019



Your rights and ours regarding buying live event tickets.

  • Tickets are sold as digital tickets.

  • New Notions reserves the right of admission.

  • New Notions reserves the right to, in unavoidable circumstances, alter the programme without prior notice.

  • By buying a ticket or attending an event at New Notions, you give your consent to being filmed, audio recorded or photographed.

  • Should an event be recorded this will be signposted at entry. If you have any objection then please make yourself known to event staff.

  • No cameras or recorders of any description are allowed in the auditorium.

  • Screenings start approx. 5 minutes after the advertised times. We do not show trailers.

  • Tickets cannot be purchased after the screening start time.

  • Pre-booked tickets can be redeemed if the screening has commenced, however latecomers will be seated by staff to minimise disruption to other members of the audience. New Notions reserves the right to not admit latecomers and to resale tickets after the screening has started.




Tickets cannot be returned or exchanged other than in exceptional circumstances.

  • Refunds will only be issued in the event of a performance being cancelled. You will be contacted in the event of a performance being cancelled or if there is a major change to your chosen performance.

  • In exceptional circumstances New Notions may issue a complimentary ticket at the same value of the ticket bought.

  • Under no circumstances will a complimentary ticket be issued for past performances.